Privacy policy

I- Our Privacy Policy

We process your personal information to run our business and provide the Services to you. You agree that by accepting our Terms and Conditions, you have read and understood this policy, which includes how/why we use your information. If you don't want to share your personal information with us, we advise not using the service at all. We are not responsible for the privacy policies of other companies and recommend reading their policy if they ask for your data.

The terms and conditions require all members/account holders on our site or app to be 18 years of age or above. Children under the age of 13 years are not permitted to use the Services. You are solely responsible for all account activities conducted via your account.We never sell your or children's personal information following UAE law.By using our Services, you acknowledge that Tanjim Dubai shall be permissible to use your information in the UAE. When you sign up for our Services, you authorize Tanjim Dubai to use your information in the UAE.

II- Collecting or Receiving Information

To provide our Services, we collect personal details from the following sources:

We store data from you when you give it to us directly, when you fill out forms or when you interact with parts of our site. This information can be stored on your computer, tablet, and phone or by other companies. We won't collect any data about your device without your knowledge and permission.

We may receive information from our service providers that help us provide the services you need, for example in case you contact them about payments or support questions. Also, we may receive information from third-party advertisers and marketing partners.

You should only share personal information with third parties you trust. And before doing so, make sure you read their privacy and security practices first.

A. Registration and Account Setup and Service Usage:

It is necessary to submit a valid email address to use the Services. You can also alter your account settings, modify your profile information or change the name associated with your account.

Providing us with your billing information will allow us to process your order. We'll need your credit card information, the name on the card, the billing address for that card, and a phone number. For example, if you purchase something from our website and would like to receive it at your physical address, we require a physical postal address.

Please provide your full name, social security number, identification ID or tax ID, date of birth, bank account details and more so we can verify your identity and add you to our fraud prevention scheme. We keep your payment information on file for billing purposes, to process the transaction, and to make future purchases easier.

To verify a transaction, the card issuer will prompt you to provide input and use an alternative form of verification such as answering a question, providing a password, or entering a passcode.

B. Automated Information

Your browser or mobile devices automatically send us info whenever you visit our site, use the app, or use certain features of our service. For example, we collect your IP address and the unique device identifier (or location). We also use cookies and other technical information to collect information about how you interact with our Site and show you personalized content. We use your activity on our Services to provide a better experience for you and everyone else. This information is stored in log files and automatically collected. We may also receive information about you from your internet service provider, like the IP addresses you’ve recently accessed or visited via. We might also receive similar information from advertising partners, including across devices. We might also get information about you from your ISPs, including the IP addresses you visited. Additionally, we might also get information from our advertising partners, like companies that serve us ads on different devices or platforms.

We may also automatically collect information about the device you're using the Services on. All of this information can include details such as the iOS device model, iOS operating system, iOS version number, iOS app information, the app name and the list of apps that have been installed from the App Store. You can even view apps that have been deleted from iTunes.

This information includes details about your visit to Tanjim Dubai's site, past marketing emails, opportunities for you to spend money with us, and visitor preferences from our creators.

C. Data from Advertising and/or Marketing Partners

a. Location Information:

This information can include your IP address, browser information, device information and location information if you have enabled it. This information is collected for advertising, analytics, content serving, and Service protection.

We can request your geolocation information when you use the Tanjim Dubai Application.

Your location information is used and stored for providing features and improving and customizing the Services, including internal analytics and performance monitoring; regional requirements, localisation, and policies for the Services; search results, for advertising and local content. You can revoke your consent for us to share your precise location information by accessing the settings on your mobile device if you no longer wish to share that information with us.

Our use of your geolocation data is exclusively for providing you with the Services (such as map and payment providers and to the extent applicable, advertisers).

b. Analytics Information:

To make sure that the Site and the App work correctly and to improve the Services, we use data analytics software. As part of this software, you will be able to see how often you use the App, what happens inside the App, aggregated usage, performance data, app errors and debugging information, and the location from which the App was downloaded. No personally identifiable information that you submit within the mobile application is linked to the information we store within our analytics software.

c. Information from Third Parties:

A Tanjim Dubai account can be connected to third-party applications, such as Facebook if visitors choose to do so. This option is optional.

If you connect your account to a third-party application, we can receive information from that application, subject to the Terms of Use and privacy notices of the third-party application.

If we communicate with you over social media, we may collect public information as well. To provide the Services to you, we may use that information. Some of the activities you perform on Tanjim Dubai can also be shared on selected social networks connected to your Tanjim Dubai account, and you can revoke this permission at any time in your account settings.

Messages you receive from us may be forwarded to another email address if you use certain third-party applications to create or sign in to your account. We may suspend or terminate your account if we are unable to send you critical notices about your account.

When a person is not yet a registered member of Tanjim Dubai, Tanjim Dubai receives information about them (for example, their email address or IP address) in connection with certain Tanjim Dubai features. Members may receive non-member information from their non-members if they subscribe to the Site's newsletter, invite non-members to the Site, upload non-member contacts using the contact upload feature, engage in a transaction for their non-members, or other similar activities.

d. Non-Member Information:

The information that Tanjim Dubai collects from non-members is used only for the purposes disclosed at the time it is given to the company, for purposes necessary to perform Services, and for legitimate business purposes.

e. Other information:

Visitors to our websites, including both members and non-members, may provide us with information. Cookies and data from the pages you visit may collect information, such as your IP address and device identifier.

III- Messages from Us

You may be contacted occasionally. Marketing, transactions, outreach, advocacy, and service update messages are typically sent via email, Messages, or push notifications. At the device level, you can disable push notifications if you no longer wish to receive them.

By following the unsubscribe link in any marketing email you receive, you can opt-out of receiving marketing communications via email or Messages.

Several details about your device will have to be collected before notifications can be delivered properly, including the type of operating system and user identification information. The email address on file with each account must be valid to receive messages.

Please let us know if there's anything we could do to improve our app or any new ideas you may have. With your permission, we may contact you by phone for customer support.

When you sign up for an account or subscribe with us, you will automatically agree to receive marketing emails and messages. You can opt out at any time.

A. How we use, disclose or share your Information

We respect your privacy. We will not disclose your personal information to third parties without you giving us consent unless this policy mentions otherwise.

• 1. Legal functions:
  We collect, use, share, and otherwise process your personal user information in line with this policy. For example, when you access or use the Services, we may collect and use your data to administer the Services for you. This is because there are several legal reasons from which we can do so. 
• 2. These legal bases include where:
• • We require that you provide certain information to activate your account with us and let you use the Services.
• • By clicking 'Accept', you agree to our terms of use and that can be revoked at any moment
• • Necessary for our legitimate interests, such as those of visitors to our website or members of our community.
• • To make sure everyone can view this, you have expressly made this information public
• • To prevent crime; and
• • To protect your vital interests
• 3. Improving our Services:
  We share your data with third parties for marketing purposes, but we're because it's necessary to improve our website and ensure our users are having a great experience. 
• 4. Keeping Services Secure:
  We use your information to keep you and our community safe. This includes using your data to provide security for the service. We may use your content for various reasons, including to pursue our legitimate interests or those of third parties, by preventing harm to individuals or property, upholding legal rights. For example, we may use the information you provide to solve cases we have with other members. 
• 5. Site Customization:
  We collect information about your browsing and purchasing behaviour on this site to improve the quality of our service. We may for example suggest some products that you might have an interest in based on what we know about you so far.
  As a core part of our Services, we focus on customizing your on-site experience to help you find what you're looking for and provide recommended purchases. If we receive a lawful, verified request for a member's information in one of the limited circumstances outlined in the previous paragraphs. A lawful, verified request in the limits of previous paragraphs would allow us to share some of your information with other members on rare occasions. 
• 6. Service Providers:
  We would also need to work with third-party service providers, such as research companies, analytics and security providers. These third parties have limited access to your information and can only use it to help us under the agreement that they will not disclose or use it for any other purposes.
  We often need to use other providers to provide you with our services, for instance when we need them to help us with the administration of the service or when they play a key role in maintaining it. 
• 7. Third Parties:
  Third-party plug-ins also collect data about your use of the Site. For example, when you load a page on Tanjim Dubai that has a social plug-in from a third-party site or service, such as a "Like" or "Send" button, you may also be loading content and/or information from that third party. If that site requests cookies directly from your browser, please check the settings of your browser.
  You can find more information on third-party sites and their privacy policies. Additionally, we use technologies such as cookies and similar data-collecting tools to help us deliver our marketing messages.
  Accounts created with these technologies will make it quicker and easier for you to log in without having to type in your credentials each time. Please be aware that other sites' terms might find themselves applied to your use of them.
  If you provide your information to such third parties in connection with your use of the Services, different practices may apply to the use or disclosure of the information that you provide to them. While Tanjim Dubai requires these third parties to follow its privacy and security requirements, Tanjim Dubai does not control the privacy or security policies of such third parties. Third parties' practices are not covered by this policy. This includes other members who use the Site to sell goods, certain third-party providers on whom we rely to provide certain services, and API users. 
• 8. Security:
  If you have a password associated with your account, make sure that it is strong and that you keep your password and computer secure. For example, sign out after you have used the Services. If you have any questions about the security of your personal information, you can contact us at Tanjimdubai@gmail.com
• 9. Retention:
  For as long as you have an active account with Tanjim Dubai, or as long as needed to provide you with the Services, we will retain your data. Your account may be closed if you do not want us to use your information to provide you with the Services. The information we collect will be retained and used to comply with our resolve disputes, legal obligations, enforce our agreements, and for other reasons described in this policy. 
• 10. Your Rights and choices:
  You can access, edit, or remove data from Tanjim Dubai, and you can choose how we contact you. You can edit or correct the information in your profile through your account settings. If you no longer wish your name to be publicly visible, you may also request the account to be permanently closed and all personal information to be deleted. 
• a. Right to Restrict Processing: You may also be able to restrict or limit how your personal information is used in certain situations where we process your personal information.
• b. Right to Object: As described above, if we process your data in the public interest or for our legitimate interests, you may object to the processing. Unless we have compelling legitimate grounds for continuing to process your information or if it is legally required, we will not continue to process your information in such cases. By using the unsubscribe link in such communications or by changing your account email settings, you can object to the use of your data for direct marketing purposes.
• c. Right to Withdraw Consent: The specific features we provide to you to enable you to withdraw consent, like an email unsubscribe link or account privacy preferences, can be used to withdraw your consent when we rely on consent to process your information. Through the settings on your mobile device, you can revoke your consent to the sharing of your precise device location details with us if you no longer wish to provide that information to us.
• d. When you limit your personal information's use or delete it, this may affect some features and uses. Although we might deny you goods or services, offer different quality or levels of services, or charge different prices for services, we will not discriminate against you for exercising any of your rights. Our customer service representatives are available to assist you.
• e. You need to know that any request described in this Section may be subject to verification of your identity before we can process it and that we may, in our discretion, deny your request if we are unable to do so.
• f. An identification card or other government document may be needed to complete this process. A representative authorised by you may submit a request on your behalf.
• 11. Email & Messages:
  Your account settings enable you to control how we communicate with you. By changing your account settings, you can choose what optional messages you receive. 
• 12. Cookies:
  Cookies and similar technologies are used to improve the services we offer to you and to improve your experience, both technically necessary and non-technically necessary. 

IV- Privacy Policy Changes

This policy may be amended or updated from time to time. Our team will let you know if we believe the changes are material by 1) uploading a change to the Services. (ii) if you have chosen to receive communications about our Terms of Service updates on your email address, or (iii) The Updates section on the app (details below) will contain information about new versions and changes we've made to the app. We recommend that you periodically check this page and review any updates.

V- Contact US

If you have any questions: you can contact us at Tanjimdubai@gmail.com